Saturday, October 24, 2015

11:00 AM - 12:30 PM

L1A

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Details

Avant Mutual session presented by Dr Richard Wilson. Claims relating to a delay in, or failure to diagnose generally arise due to a combination of factors. The most common and expensive claims relate to delays in diagnosis of malignancy, cardiac conditions, infections that are life- or limb-threatening and neurological conditions. Claims generally involve a failure of one or more of the following aspects: • clinical error • poor documentation • system failures and • poor communication. A patient’s decision to take legal action or complain against a health practitioner may be prompted by perceived insensitive handling, poor communication or delay in management after an adverse clinical incident. Often, the focus of patients' hurt and anger is not the injury itself, but the failure of a health professional do the right thing' in the aftermath of the event.